Operations Manager - Link Community Development (Ethiopia)

Operations Manager - Link Community Development Ethiopia

Location: Soddo, Wolaita, SNNPRS, Ethiopia
Salary: Competitive 
Closing Date: 12 November 2018 

About the Organisation 

Link Community Development is a family of not for profit organisations working together to transform education for children and communities across impoverished areas of Ethiopia, Ghana, Malawi, Rwanda and Uganda. Since our foundation in 1995 we have worked in 3,000 schools and improved the lives of over two million children through unique and effective school improvement models. We guide governments and educators to adopt low-cost solutions to improve learning and support for children, with a focus on literacy, numeracy and inclusion for the most marginalised children. Through a partnership delivery model which embeds piloting and learning within local systems, we influence changes to policy, practice and accountability on a national scale, and our interventions are regularly adapted and replicated by governments and NGOs in new countries and contexts. Link Community Development International (LCDI), based in Edinburgh, Scotland supports all project, M&E, fundraising, finance and governance activities in our five sub-Saharan partner countries.

Job Purpose

The Operations Manager will support the delivery of Link’s Girls’ Education Challenge ‘STAGES’ project in Ethiopia. Reporting to the Programme Director of Link Community Development Ethiopia, the post-holder will work closely with the Programme Manager to ensure all project activities are delivered on time, on budget and to the highest standard. Some travel within Ethiopia is required.

About the Project

Supporting Transition of Adolescent Girls through Enhanced Systems (STAGES) is an ambitious eight-year project which aims to improve girls’ learning and transition in 128 rural elementary schools and up to 17 secondary schools - 13 existing schools and 4 new ‘deep rural’ schools. Over the remaining  seven years, working in all schools in four marginalised, densely populated districts of Wolaita, STAGES will:

•    Reach 44,978 disadvantaged girls and support their transition to general secondary
•    Support older girls’ transition from general secondary to preparatory school, (Technical Vocational Education Training TVET), College of Teachers’ Education CTE) or work
•    Support activities to embed support for girls’ education at regional level and develop sustainable models owned by the education system which can be maintained and replicated by zonal authorities in 12 additional districts and other regional authorities 
•    Improve girls’ literacy and numeracy outcomes
•    Engage multiple stakeholders and build on best practice to tackle the complex and intersecting causes that prevent girls performing and completing school
•    Critically intervene in several key areas: lack of accurate data about girls’ performance; capacities to plan for and monitor girls’ education at all levels; access to safe, local secondary schools; quality of teaching and tutorial/ extracurricular support; socio-cultural beliefs and attitudes of community members, teachers and school managers; school construction and sanitation facilities; self-esteem and financial barriers to secondary education; community mobilisation in school improvement; and inclusive education practices
•    Support the changing of entrenched attitudes and behaviour over this eight-year period 

STAGES will build on Link’s successful and innovative DFID-funded Girls’ Education Challenge (GEC) interventions, working with existing GEC girls, streamlining interventions with the greatest impact and introducing new and adapted inclusive interventions targeting secondary school learners, as well as boys and men as ‘agents of change’.

Key Responsibilities

•    Work collaboratively and in tandem with the Programme Manager to support the delivery of the programme
•    Develop and strengthen robust and effective support functions (HR, Finance, IT, Data Management) to enable the efficient delivery of programme activities and achieve organisational excellence
•    Organise and support delivery of high quality federal dissemination and other project events 
•    Monitor and advise on security situation (escalating to PD as required), ensuring security guidelines are in place, up to date, communicated and adhered to. Provide pre-departure and arrival security information for project visitors
•    Enhance systems and guidelines for vehicle use and maintenance, fuel tracking, etc. and monitor usage
•    Establish robust procurement processes to ensure compliance with grant agreements, local legislation, quality control and Value for Money
•    Ensure systems are in place  for quality and security of the management and maintenance of IT, data management and communications and responsible for maintaining LCDE asset register
•    Responsible for up-to-date software and anti-virus protection to enable functioning of IT-equipment
•    Ensure compliance and timely management of NGO registration, work permits, visa and insurance issues;
•    Act as key liaison person to ensure itineraries, logistics and fulfilment of safeguarding requirements in place for all visits (LCDI, Fund Manager, DFID, Govt, External Evaluators).
•    Ensure  that staff policies and procedures, following LCD International policies, are in place and adhered to  (as a delegated responsibility of the PD)
•    Support the PD to maintain efficient financial controls and separation of duties by reviewing activity cost breakdowns and payment requests against budgets
•    Working with the Programme Director and the Chair of Advisory Committee, schedule and organize Advisory Committee meetings managing agenda and ensuring high quality papers and minutes
•    Actively participate in Senior  Management Team meetings to ensure delivery of business plan objectives
•    Represent PD at LCDE Advisory Meetings when necessary
•    Promote a safe, supportive and participatory working culture as per LCDI’s values

Person Specification


•    Degree in a relevant discipline (Finance, HR, Business Organisation)
•    Minimum of 5 years’ experience of leading a multi-disciplinary team
•    Strong skills in finance and budget management
•    Expertise in HR management including understanding of employment law and best practice
•    Experience of working with government officials at a high level within Ethiopia
•    Experience working in a multicultural environment with a variety of stakeholders, including learners, communities and high-level government staff
•    Understanding of and experience of ensuring compliance across the NGO sector
•    Experience of delivering a high quality business support function
•    Experience of effective partnership working
•    Experience of working in an international NGO
•    Experience of leading and providing support on international programmes financial management, donor contract management and compliance

•    Demonstrable experience of the Ethiopian education system
•    A postgraduate degree in a relevant field (Finance, HR, Business Management)


•    Excellent planning and organisational skills
•    Ability to self-manage a demanding workload
•    Excellent communication skills, fluent in English and Amharic
•    Excellent interpersonal, influencing and negotiating skills
•    Computer literate with the ability to apply effective IT systems

How to Apply

Please send a cover letter, Application Form and Equal Opportunities monitoring form (below) to Link at Link@lcd.org.uk with the subject line “ Operations Manager, STAGES Application”

  • Your cover letter should detail how you meet the required criteria 
  • It should also include your available start date and salary expectations
  • The closing date for applications is 12th November 2018
  • Interviews will be conducted in Addis Ababa in the week of the 26th of November.
  • We will acknowledge receipt of your application. Shortlisted candidates will be contacted for interview by 19th November 2018. Unsuccessful applicants will not be notified.
  • Futher information on Link vacancies: http://www.lcdinternational.org/current-vacancies  

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